Terms & Conditions

Important information regarding estimates, scheduling, payments, materials, workmanship, and project responsibilities.

H&F Tri-State Handyman

Terms & Conditions
  • Estimates are based on the scope of work discussed at the time of quoting. Any additional work, hidden damages, unforeseen conditions, requested changes, or materials required beyond the original scope may result in additional charges.
  • For larger projects, estimates are preliminary until the project has been inspected on-site. Photos provided by the customer are used to prepare rough estimates and do not constitute a final quote.
  • Customers are responsible for ensuring the work area is accessible prior to service. Delays caused by inaccessible work areas, furniture, personal belongings, pets, or unavailable utilities may result in additional labor charges.
  • Material costs are separate unless otherwise stated in writing. If H&F Tri-State Handyman is supplying materials, pricing may be subject to change based on product availability and market pricing.
  • Deposits may be required for larger projects, custom materials, or reserved scheduling. Deposits become non-refundable once materials have been purchased or scheduling has been reserved.
  • Appointments are subject to a 2-hour arrival window due to traffic, prior jobs, and unforeseen scheduling circumstances.
  • H&F Tri-State Handyman is fully insured. Certificates of Insurance (COIs) are available upon request.
  • Customers are responsible for inspecting completed work upon completion and notifying us of any concerns within 48 hours.
  • Painting, drywall, stain matching, caulking, flooring, tile, wood grain, and other finish materials may have slight variations due to lighting, existing conditions, aging materials, and manufacturer differences.
  • H&F Tri-State Handyman is not responsible for pre-existing conditions, hidden damages, mold, water damage, structural deficiencies, electrical issues, plumbing failures, code violations, or improperly completed prior work discovered during the project.
  • Payment is due immediately upon receipt of the invoice, unless otherwise agreed to in writing.
  • A 3% processing fee applies to all credit card transactions. Payments made by cash, debit card, check, ACH, or Zelle are not subject to this fee.
  • Invoices not paid within 48 hours of receipt are subject to a 10% late fee.
  • For projects with multiple phases or invoice milestones, work will not continue until the applicable invoice has been paid in full.
  • All qualifying labor performed by H&F Tri-State Handyman is backed by our 1-Year Workmanship Guarantee. This guarantee covers defects in workmanship only and does not cover normal wear and tear, misuse, abuse, neglect, manufacturer defects, acts of nature, water intrusion, structural movement, or work performed or altered by others after project completion.
  • By approving an estimate, paying a deposit, scheduling service, or submitting payment, the customer acknowledges and agrees to these Terms & Conditions.
Questions? If you have questions about these terms before approving an estimate or scheduling service, please contact H&F Tri-State Handyman before proceeding.